ANDREA MACMULLIN'S PERSONAL RESUME TOOL BOX
Updated 8/2007

PREFACE:
An unconventional listing for a bright, multi-talented individual.

My background is in web project management/development/design/production as well as violin performance, medical billing and office, insurance, and corporate secretary.

I have accumulated an enormous amount of skills and experience. In addition, I have become a master of my skills and a highly valuable worker in all of my previous positions. Everything on this page is derived from actual experiences, both brief and extensive. I'm stepping out of the box with this everything-list, and hope that as an interested employer, you'll recognize the potential value that I'll bring to your company and make me an offer.

I welcome you to get to know me! Please read through to the end.

INDEX:

Profile, Skills, General Qualifications, Specific Qualifications: web development, web content production, web design, computer misc., freelance web work, project management, writing/editing, research, manage/supervise/train, corporate, secretarial, medical coding/billing, native interest, music, Experience: short form, long form, Training courses, Professional qualifications / education, achievements, awards / honorable mentions, recordings, salary, references . What *not* to expect

PROFILE:
An energetic, self-motivated and hard working individual with experience in a wide variety of fields. Able to use own initiative and work as part of a team. Proven leadership skills, including supervising and motivating other staff to achieve company objectives. An effective communicator at all levels within an organization. Good problem solving and analytical skills.

SKILLS:

Systems:

• Windows, NT, IIS, Unix (shell via PuTTY), Mac, DOS, Roxen, AS/400
• VAX caretaker
  
  Programming/Coding:
• HTML, XHTML, RXML (RoXen Macro Language), ASP, Access Db, MySQL Db
• Familiar with DHTML, QBasic, PHP, Javascript, SMIL
  
  Software Usage:
• Content creation: TextPad/WordPad/NotePad, Homesite, Dreamweaver, FrontPage, Acrobat reader and distiller, PhotoShop, WinZip
• Graphics creation: Photoshop. Familiar with: Illustrator, Corel, Fireworks, Paintshop Pro, Flash
• CMS: In-house content management system, Hablador
• Streaming media: RealPlayer, RealAudio, RealVideo, Rhapsody, RealProducer, WindowsMedia Player, Certified RealSystem server admin. & content creation
• Genealogy: GEDCOM / PAF Software
• File Transfer: WinSCP, WinCvs, WS_FTP, Cute FTP, FTP Commander, FTP via DOS, FTP and Telnet via WinQVT/Net
• Connectivity: Cable modem, DSL, dial-up modem, network user.
• Browsers: Firefox, Internet Explorer, Netscape, Opera,
• Security: ZoneAlarm firewall, Norton, McAfee VirusScan and SpamKiller
  
• Email: CC Mail, Exchange, Outlook, Outlook Express, Eudora, internet mail
• Microsoft Office Suite: Word, Excel, PowerPoint, Access (test avg. 85%)
• Quattro Pro, Lotus 1-2-3, Data-Ease, C-Base
• Medical: IDX, Phamis
  
  Peripherals:
• Flatbed scanner, slide scanner, negative scanner, printer, digital camera, USB misc.
  
  Installation:
• Hardware, software, peripherals
  
  Office:
• Type 75 WPM (tested Feb.'04)
• 10-key: 9,600 SPH alpha-numeric; 11,220 SPH numeric (tested Feb.'04)
• Spelling score of 100%
• Postal machinery, copier, fax, dictaphone, telecom., switchboard
• Accounts-payable, audit invoices, batching, disburse checks, mail sorting
• Maintain expense accounts
• Status reports, balance sheets, grants and contracts
  
  Medical:
• CPT coding
• ICD-9-CM coding
• Medical records
• Medical billing
• Insurance verification
• Underwriting screening
• HIPPA guidelines
• Medicaid
• Scheduling
• Transcription
• Newborn Nursery
• NICU
• Neonatology
• Pulmonary
• Pediatrics
• Outpatient Clinic
  
  Other:
• Cash registers
• Nightly deposits
• Customer service
• Receiving shipments
• Inventory
• Operations management
• Amplifiers, microphones, effects processor
• Music recording equipment
• Click-track
• Alterations: cloth, leather, fur
• Assemble manufactured furniture
• Power tools
  
  Languages:
• English, native tongue
• French, non-conversational
• Arabic, non-conversational
  
  Roles:
• Program Manager
• Project Manager
• Webmaster
• Web Developer
• Database Administrator
• Web Designer
• Web Tester
• Web Producer
• Writing online and print
• VAX caretaker
• Office supervision
• Documents and forms creation
• Travel expense auditor
• Writer / Editor
• Proofreading / editing
• Researcher
• Photographer
• Violinist, acoustic and electric
• Flutist
• Music librarian
• Alterationist
• Assistant Manager
  
  Attributes:
• Incredible attention to detail, QA
• Problem finder/solver
• Highly organized
• Team Player
• Tight deadlines + prompt delivery
• Negotiator and instigator
• Both independent and team-worker
• Dependable
• Fast-learner
• Multitasker
• Trustworthy
  

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GENERAL QUALIFICATIONS:

• 10 years online design, development, and production experience
• Over 7 years online and print content experience, including 4 years development, production and web design at a major software company
• 1.5 years web project management at a major software company
• Testing products to ensure they meet all relevant regulations.
• Presenting reports and demonstrating Quality Assurance procedures to clients.
• Experience creating books, documents, forms, and content for print and for web
• Experience writing and editing content for hundreds of web pages and office documents
• 15+ years performance in a team environment
• 15+ years combined business experience, both corporate and technology
• Able to prioritize and complete multiple tasks at once, with minimal or no supervision
• 15+ years business experience, resulting in diverse skills
• Experience training students and contractors with equipment and software usage
• 6+ years food service and management experience
• Managing all quality assurance procedures and systems in a modern food manufacturing environment.
• Controlling a team; assigning them tasks and motivating them to achieve deadlines.

SPECIFIC QUALIFICATIONS:

WEB DEVELOPMENT:

• 4 years experience developing RealNetworks.com website
• HTML, XHTML, DHTML, RXML (RoXen Macro Language), JavaScript, ASP, PHP, Microsoft Access database and MySql database
• Worked in UNIX shell using PuTTY for SSH client
• Experience using CVS for version control
• Created online interactivity using server-side web forms and databases.
• Created a secure login, using database to authenticate user information.
• Created email input forms and HTML emails
• Edited existing code as needed, when needed.
• Working in an ecommerce environment

WEB CONTENT PRODUCTION:

• Hand-coded HTML and web scripting code.
• Used a content management system for updating real.com website
• Streamlined coding to make production more efficient
• 5-month, 2000-page corporate website redesign
• Coordinated with the internal clients
• Worked as part of a web team.
• Used a content management system to update web pages
• Participated in the production, testing, and launching of a website.
• Team environments have included a web team, development team, and a marketing team.

WEB DESIGN:

• Customized graphics to client specifications, using Photoshop
• Created vector graphics for slide presentations using Freehand
• Conceptualized branding for FiddleChicks.com
• Cascading Style Sheets (CSS) for layout and style control of web pages.

COMPUTER MISC.:

• Caretaker of campus VAX VMS, making nightly backups tapes
• Installed hardware, software and peripherals
• Provided training to students and coworkers

FREELANCE WEB WORK:

• Founder, webmaster, graphics designer, content creator and 1-man show operating FiddleChicks.com
• Webmaster for Sarah Underwood, actor/musician. Website role is for official online representation.
• Webmaster for Bill Stevens, Athabascan fiddler. Website role is for official online representation.
• Created website for Financial Aid office for University of Oklahoma Health Sciences Center.
• Converted brochure into online portal for a non-profit organization's event.

PROJECT MANAGEMENT:

• Project/Program Manager of RealNetworks.com website
• Managed an average of 30 projects at a time, ranging widely in scope, size, and phases of completion•
• Provided developer and creative estimates, establishing project timelines, deliverable due dates, weekly status reports, kick off meetings, reviewing projects with developers and designers and managing resources to complete each project
• Project One, eProject, Bugzilla, and in-house project-tracking software
• Multiple project involvement during one campus and two corporate website redesigns
• Triaged projects during product launches
• Provided QA for all RealNetworks.com static page change
• Project planning, development, follow-up, testing, and completion
• Collaborated with clients, development team and administrators on information design

WRITING / EDITING:

• Wrote 2 100-page family history books, printed, bound, and digitally archived
• Web content creation and editing
• Online journaling
• Have written book reviews for Amazon.com

RESEARCH:

• Commissioned to research 2 sides of a family, resulting in 14 extensive ancestral lines
• Using microfilms, historical archives, ancestry databases, internet, oral histories, and family records
• Bug Testing websites and products

MANAGE / SUPERVISE / TRAIN:

• Have been taking Management classes offered at work, including Introduction to Management and Managing for High Performance
• Manage realnetworks.com website, including projects, architecture, daily maintenance, redesigns, and 3rd party implementations.
• Trained contractors and employees on production duties, job standards, and style guidelines
• Troubleshoot and provide assistance/training for beginning web designers
• Developed procedure manuals for several of the positions held
• Managed office for Pulmonary Medicine Practice
• Supervised medical billing for a Neonatology practice of 7 doctors
• Assistant restaurant manager

CORPORATE:

• Project Manager and Web Developer for RealNetworks, Inc. corporate office
• Web Designer at The Cobalt Group, corporate office for Dealernet.com
• Senior Expense Auditor for Bargain Time, Inc. corporate headquarters

SECRETARIAL:

• Managed office for Pulmonary Medicine Practice.
• Successfully established a new medical office from the ground up.
• Purchasing, billing, auditing, reimbursement, scheduling, transcribing, travel, contracts, presentations, training, typing, 10-key, data-entry.
• Extremely proficient on computers. Web development on a professional level.

MEDICAL CODING / BILLING:

• Supervised medical billing for Neonatology practice of 7 doctors.
• Billing: CPT/ICD9 codes, electronic billing utilizing IDX, Phamis, Medicaid system.
• Entered all Department billing sections' claims into IDX system for batch processing
• Responsible for inpatient and outpatient billing as well as expense accounts.
• Word processing, transcription, scheduling and light computer support
• Performed insurance verification for entire hospital clinical billing.
• Screened enrollment applications for underwriting department.

NATIVE INTEREST:

• Environmental advocate for the protection of the Porcupine Caribou Herd calving grounds located in the arctic wildlife preserve.
• Worked with the Caribou Commons Project to promote the Walk to Washington DC in Seattle. Invited to the reception dinner at the home of the Canadian Consulate General in Seattle, WA. Walked with the Vuntut Gwitchin chief and other Gwich'in representatives during the kickoff walk.
• By invitation of the Chief, guest musician and program advisor for the development of the first-ever school music program in the Vuntut Gwitchin native community of Old Crow, Canada.
• Created travel and special interest site for Old Crow, YT, Canada. The site has lengthy information on cultural issues and provides useful information on travel to this remote arctic village.
• Webmaster and online promoter for Alaskan Gwich'in Athabascan fiddler, Bill Stevens.
• Created the first-ever website dedicated to Athabascan fiddling and Gwich'in fiddlers.
• Won both the 2002 and 2003 top fundraising corporate award for Spirit Walk, a walk-a-thon held by the Seattle Indian Health board to support substance-free Native American youth activities in the Seattle area.

MUSIC:

• Bachelor Degree in Music, Violin Performance, Oklahoma City University, 1988, OKC, OK
• Music Education and General Education studies for 2 years, Oklahoma City University, OKC, OK
• Violin since age 5, flute since age 12.
• Orchestral experience beggining at age 9
• First paid performance, age 9
• Violinist for 10 years in the Oklahoma City Philharmonic Orchestra, OKC, OK
• Violinist for 8 years for the Lawton Philaharmonic orchestra, Lawton, OK
• Electric Violinist, The Regular Joes, blues band, Oklahoma City, OKC, OK
• Violinist, Flutist, the Fort Smith Philaharmonic, Ft. Smith, AR
• Co-concertmaster and co-principal flute, The Tulsa Youth Symphony, Tulsa, OK
• Violinist and altermate flutist, Oklahoma All State Orchestra, 3 years
• Music Librarian assistant, The Tulsa Youth Symphony and The Tulsa Philharmonic orchestras
• Performances include: Orchestral, band, ensemble, combo, solo, studio, pit and freelance
• Contracting players for assignments. Own gig books.
• Recording and stage equipment, click-track
• Founder, FiddleChicks.com
• Marching band

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EXPERIENCE - Short form:

EXPERIENCE - Long form:

Program/Project Manager and Web Developer 6/2006 -
RealNetworks, Inc. Seattle, WA

and

Program/Project Manager & Web Developer 5/2005 - 6/2006
RealNetworks via Volt Technical Services Belleview, WA

Duties included:

PGM:
• Manage the queue for all realnetworks.com projects -- meaning defining and prioritizing requirements, usability testing, writing functional specifications, estimating and building schedules, managing multiple projects concurrently, and knowledge of web technologies and marketing.
• Work very closely with project resources, other PGMs, product marketing, the QA/Testing team, and other marketing staff to coordinate and plan projects.
• Establish production, development, QA testing and creative resources for projects
• Hold kick off meetings to discuss the scope and requirements of projects with stakeholders
• Create briefs (when not provided) for resources, including testing briefs for Q.A.
• Building schedules and driving projects to completion
• Maintain a weekly project status report and communicate with stakeholders on their project status and issues that arise
• Work with distribution team, release team, and product managers to obtain release information, including version numbers, launch dates, fulfillment type, bits status, and serial numbers
• Use ecomm configuration tool to update product names, prices, version #s and bits
• Managing projects with these PGM tools: ProjectONE, Mantis, eProject, Bugzilla, in-house MSD tool
• Managed the project to integrate WiderThan, an acquired company, into the RealNetworks.com website.


DEV:
• RealNetworks.com and Real.com: Developing client and server side experiences and applications for realnetworks.com, two large consumer facing marketing portals.
• Used search engine optimization (SEI) methods to drive more traffic to the web pages.
• Implemented Omniture web site analytics onto realnetworks.com site.
• Implemented 3rd party investor relations seemlessly into our website
• Took over development of the NFL Fieldpass Landing page and orderpath
• Redesigned the portal page of the website
• Work mainly with HTML, RXML, XHTML, UNIX, MySQL, CSS and JavaScript.
• Knowledge of basic server-client interaction and web-creation and delivery flow schemes.
• Update and develop in Real's ecommerce system
• Producing and maintaining, enhancing, and the redesign of all HTML pages within RN.com, including both front end and back end.
• Prioritize and deliver large numbers of simultaneous projects with a great attention to detail.
• Core architecture changes, including navigation, templates and redirects
• Work effectively with other developers, PGMs, graphic designers, product marketing, the QA/Testing team, and other BPS staff to ensure the delivery of projects within requested time tables.
• Production and maintenance for sattelite domains such as partners.real.com, service.real.com, and realgiving.real.com
• Run code on various machines to scrub email lists of bad domains, dupes and opt-outs
• Make templates for 3rd party design houses
• Maintain project management tool including the forms and the mySql database


WEBSITE ADMINISTRATION:
• Information management: file placement, hierarchy, functionality implementation, removing outdated and redundant files
• Code management: ensure that the architecture is consistent with the legacy structure (templates, modules, defined tags, coding languages).
• Ensure that the page layouts are consistent with the style guide
• Documentation of various development processes being used (RN.com releases, updating server bits, setting up an ecomm sandbox, Making UNIX changes to our DBs, list scrubs etc.)
• Establishing back-up production plan in case of emergency
• Tracking ownership and DBAs of our systems


QA Testing: (non-formal)
• Test implementation of version changes made to product download forms
• Test variable logging throughout the download and marketing forms
• Test logging of Siebel tracking and other variables against server log.
• Test form functionality against database importing.
• Visual and hands-on testing of content changes against project brief specifications

Individual Underwriting and Enrollment Specialist 1/2005-5/2005
Blue Cross/Blue Shield of Oklahoma Tulsa, OK
Duties included:

• Enrollment specialist duties: On a daily basis responsible for imaging and loading new applications into the corporate database and also into SalesLogix, marketing software. Enter approved memberships into the corporate database. Barcoded amendments to applications.
• Underwriting specialist duties: Heavy typing of correspondence to applicants, processing membership waivers, generating medical release forms, processing medical records, and screening health insurance applications and change forms, which includes auditing for completeness, review of medical history, researching prior memberships, and call-backs to applicants.
• Was 75% trained for position by two months. I also authored several procedures. During my last 2 months, the position was restructured by 80%. Enrollment training was added on top of the remainder of my underwriting specialist training. During that time I also learned 2 new software applications, in addition to my training on the current applications.

Individual Underwriting Dept. assistant 2/2004-1/2005
Blue Cross/Blue Shield of Oklahoma via Express Personnel Tulsa, OK
Duties included:

• Opening and distributing department mail
• Filing
• Answering phones

Employee Associate 2/2004 – 1/2005
Express Personnel Tulsa, OK

• Assignment types: Creating financial reports, AP/AR, invoicing, data-entry, general office duties
• Systems: BCBS mainframe, Bloomberg, Schwab Institutional, AXYS, KEA! network, Access, Excel, Datamax, Easylabel, Act!
• Clients included: Blue Cross/Blue Shield, Fredric E. Russell Investment Management Co., Society of Exchange Counselors, Mark Stanley Law

Genealogy Researcher 8/2002 - 12/2003
Self-employment Seattle, WA and Tulsa, OK
Duties included:

• Commissioned to research 2 sides of a family, resulting in 14 extensive ancestral lines
• Wrote 2 100-page family history books, printed and bound. Also digitally stored.
• Learned how to create GEDCOMS, a standard ancestry file type, using PAF software
• Created secure online download site, using ASP and ACCESS database to authenticate login information.
• Researched using microfilms, historical archives, ancestry databases, Internet, oral histories, and family records.

Independent Web Design, Development, & Production 8/2002 – present
Self-employment Seattle, WA and Tulsa, OK
Duties included:

• Chosen by the Gwich’in chief of Old Crow, Yukon Territory, Canada to create the government site for the Vuntut Gwitchin First Nation. Designer, Developer, project manager, consultant. The site is created with HTML & PHP. 2004-2005. Other technologies include JavaScript, CSS and HTML.
• Web designer selected to redesign site for Seattle politician Cheryl Chow, 2005. HTML, CSS.
  Ms. Chow won the election for the seat on the Seattle School Board.
• Database using ASP and ACCESS for FiddleChicks.com. Founder, creator, Webmaster.
• Online management for Bill Stevens, an Alaskan musician. Webmaster and designer. Photoshop.
• Online management for Sarah Underwood, Los Angeles jazz musician and actress. Webmaster and designer. Photoshop.

Web Developer 10/2000 - 8/2002*
RealNetworks Seattle, WA
Duties included:

• Web production, development, and information design on RealNetworks.com.
• Assisted Webmaster on site architecture, and back-up for the technical and design team members.
• Worked closely with project manager and internal clients, often managing projects independently.
• Multiple projects, simultaneously, under tight deadlines with expedient delivery.
• Integral work in the 2001 site redesign and numerous online marketing launches of new products and initiatives, incl. Helix.
• RealNetworks.com was completely redesigned to reflect its leadership position in the digital media industry. The project spanned 5 months, covering more than 2,000 pages and hundreds of images.
• Website nominated #1, software category from The 2000 NetMarketing 200: Best B-To-B Web Sites *laid off due to company-wide 20% reduction

Web Designer 9/1999 - 10/2000
RealNetworks via ArtSource contract Seattle, WA
Duties included:

• Web production, development, and design on RealNetworks.com
• Assist and back-up Webmaster
• Played integral role in site redesign in 1999.

Web Designer 8/1999 - 9/1999
The Cobalt Group via ArtSource contract Seattle, WA
Duties included:

• External client-requested content changes for the Dealernet.com websites in a UNIX environment.
• Graphics development for Dealer websites, using Photoshop Web Developer

Assistant to webmaster, Multimedia specialist 7/1998 - 7/1999
University of Oklahoma HSC, Information Design Group Oklahoma City, OK
Duties included:

• Production for campus website redesign project for 1999.
• Create, maintain, and edit websites for the Health Sciences Center.
• Create graphics and web pages for the Internet and for special projects.
• Collaborate with clients, development team and administrators on information design.
• Troubleshoot and provide assistance/training for beginning web designers on campus.

Violinist 9/1989 - 6/1999
The Oklahoma City Philharmonic Orchestra Oklahoma City, OK
Duties included:

• Classics, Pops and special events per season.
• Performed at the national memorial service for the Oklahoma City bombing victims. This service was attended by the President of the United States.
• Recorded "A Time of Healing," Warner Brothers Records, Inc., 1995
• "Sagebrush Symphony" Austin City Limits Michael Martin Murphey, P.B.S., 1995
• "Just in Time for Christmas" Kathy Lee Gifford and various artists, C.B.S., 1996

Violinist 9/1991 - 6/1999
The Lawton Philharmonic Orchestra Lawton, OK
Duties included:

• Classics, Pops and special events per season.

Electric Violinist 2/1998 - 1/1999
The Regular Joes, southern rock / blues band, Oklahoma City, OK

• Opened for the legendary Leon Russell
• Performed at the Festival of the Arts, and hot air balloon festivals Oklahoma City
• Performed regularly for summer outdoor music series for Midwest City Parks
• Performed at fundraisers, such as Camp Live-A-Dream for cancer patients

Administrative Secretary 10/1997 - 7/1998
University of Oklahoma HSC, Pulmonary/Cystic Fibrosis Center Oklahoma City, OK
Duties included:

• Managed office for Pulmonary Medicine Practice.
• Developed a new and thriving medical office from the ground up.
• Accounts, purchasing, billing, scheduling, transcription, travel, and all other office needs.

Billing Specialist
College of Medicine, Dept. of Pediatrics, Billing Office 3/97 - 10/97
Duties included:

• Entered all Department billing sections' claims into IDX system for batch processing

Medical Coding and Billing 8/1990 - 1/1997
University of Oklahoma HSC, Neonatal / Perinatal Medicine Oklahoma City, OK
Duties included:

• Supervise medical billing for Neonatology practice of 7 doctors.
• Responsible for inpatient and outpatient billing as well as expense accounts.
• Light computer support, transcription, scheduling and word processing.

Administrative Assistant 5/1990 - 8/1990
Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK
Duties included:

• Input and production of company-wide weekly status reports using C-Base
• Assignment and input of vendor information
• A/P processing, input and batching.

Sr. Expense Auditor 8/1989 - 5/1990
Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK
Duties included:

• Responsible for auditing corporate expense accounts
• Supervise expense report audits submitted by other auditors.
• Invoice preparation and auditing, and disbursement of checks.

Mailroom Clerk 2/1989 - 8/1989
Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK
Duties included:

• Operation of switchboard, fax, copier
• Prepare outgoing coporate mail using postal machinery. Disburse incoming mail.
• Pull, print, and disburse company email on "the company email machine."

Alterationist 8/1988 - 1/1989
Mr. Q. Alterations Oklahoma City, OK
Duties included:

• Taking customer orders for clothing alterations
• Preparing clothes, leathers and furs for the public and for businesses.
• Pick-up and drop-off of business orders at retail stores.

Assistant Manager 8/1987 - 8/1988
Little Caesar's Pizza Oklahoma City, OK
Duties included:

• Supervising crew performance and product delivery
• Cash deposits, nightly cash and inventory records, customer relations.
• Exceptional knowledge of store operations.

Cook/crewmember 5/1986 - 8/1987
Little Caesar's Pizza Oklahoma City, OK
Duties included:

• Run cash registers, food preparation, and operation of oven and dough mixer.
• Knowledge of store operations and ability to operate all stations.

Recording engineer 8/1986 - 8/1987
Oklahoma City University Oklahoma City, OK
Duties included:

• Setting up and recording student recitals for the Department of Music
• Set up recording equipment and delivered master tape.

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TRAINING COURSES:

• Managing for High Performance
• Introduction to Managment
• PHP
• QBasic / Programming

PROFESSIONAL QUALIFICATIONS / EDUCATION:

• Certification, RealSystem Server Administration
• Certification, RealSystem Content Creation
• Founding member, Oklahoma City chapter of Webgrrls International, 1999
• HTML Writers Guild, 1996-1997
• Co-Chair, Volunteer Committee, for the Oklahoma Health Center Annual Combined State/Federal United Way Campaign Kickoff, 1992-1993
• American Federation of Musicians, Local 375-703, 1989-1999
• Bachelor of Music, Violin Performance (BM) - Oklahoma City University, 1988
• Delta Zeta sorority, Oklahoma City University, 1982-1984
• National Flute Association, 1981-1982
• Hyechka Music Club, Tulsa, OK, 1980-1982

ACHIEVEMENTS:

• Founder, Webmaster, Content Developer, and Graphic Designer of FiddleChicks.com, an online electric violin community. Since its inception, over 125 women have registered. Clients include Natalie MacMaster, Sharon Corr, and the violinists for Riverdance, Cheryl Crow, Rod Stewart. Associates include Zeta Music, LR Baggs electronics, and Cirque de Soleil.
• As a Web Developer at RealNetworks, I developed a Standard Operating Procedure for the web team's role in earnings call events which cut the online preparation time by 70% and double the accuracy by way of checks and balances.
• As a Web Developer at RealNetworks, I developed processes to automate coding on the corporate web site. This was applied during the 2001 redesign, which was shipped with less than 3% reported errors, which were 95% functional errors.
• While on the RealNetworks.com web team, the RealNetworks.com website nominated #1, software category from The 2000 NetMarketing 200: Best B-To-B Web Sites.
• As a Web Designer for OUHSC, I did production of 90% of the pages of the campus website, as well as successfully creating and managing 10 other departmental subsites. In one year we quadrupled our workload, while maintaining 100% of deliverables on schedule.
• Graphic Design work as a Web Designer for Dealernet.com, with a turnaround rate of 100% on deliverables with 0 repairs.
• Genealogy commission of two families that resulted 14 ancestral lines. The outcome was 2 detailed 100-page books, printed and bound. This created the need for an online secure download site, which I created with an Access database.
• As the billing manager for a medical practice, I was responsible for over 2 million dollars of claims per year. Prior to that, I was the Senior Expense Auditor at at the corporate headquarters of Bargain Time, Inc.
• Worked with the Caribou Commons Project to promote the Walk to Washington DC in Seattle.
• By invitation of the Chief, guest musician and program advisor for the development of the first-ever school music program in the Vuntut Gwitchin native community of Old Crow, Canada.
• Performed with the Oklahoma City Philharmonic at the national memorial service for the Oklahoma City bombing victims. This service was attended by the President of the United States.

AWARDS/HONORABLE MENTIONS:

• RealNetworks 2006 RealStar Nomination for employee recognition
• RealNetworks.com website #1 in software category -- 2000 NetMarketing 200: Best B-To-B Web Sites
• Standard of Excellence WebAward in the 2000 WebAward Web Site Competition for Real.com Guide.
• Red Herring chose RealNetworks as a top 50 public company.
• Listed on the official Oklahoma Music Hall of Fame website, among Musicians Associated with Oklahoma.
• Won both the 2002 and 2003 top fundraising corporate award for Spirit Walk, a walk-a-thon held by the Seattle Indian Health board to support substance-free Native American youth activities in the Seattle area.

RECORDINGS:

• "A Time of Healing" Oklahoma City Philharmonic Orchestra Warner Brothers Records, Inc., 1995
• "Sagebrush Symphony" Austin City Limits Michael Martin Murphey with Oklahoma City Philharmonic Orchestra P.B.S., 1995
• "Just in Time for Christmas" Kathy Lee Gifford and various artists with Oklahoma City Philharmonic Orchestra C.B.S., 1996

SALARY:

My salary requirement is the current local market rate for the position offered.

REFERENCES:

Available upon request

TO BE FAIR, THESE ARE MY ANTI-SKILLS:

• I have never set up a computer network. I understand the concepts and have read about it, but I have never set one up or watched one being set up. I have added a network printer to a computer, however.
• "Familiar," up at the top, means I've tinkered with it or taken a tutorial. It does not mean I have experience or any level of success at the application. I have only barely touched Flash, PHP, and DHTML. However, I have used applications or similar programs and given my learning curve, I am confident that given the directive, I would rise to the occasion and learn what needed to be learned, as I always have.
• XML: At RealNetworks, the Roxen web servers had a proprietary xml called RXML. Since leaving Real, I've gone over online XML tutorials and it seems that the practice of cleaning up the code by declaring your own custom tags and then calling on them to insert data is the same basic concept. I know the rules are slightly different but I understand the fundamentals of how it works. I've read up on it and think I could pick it up pretty fast in applied use.
• Hardware: I can install cards and follow directions. I have never built a computer from ground zero.
• Programming: I am not a hard core programmer. I do not know PERL, C++, SQL, JAVA, VB, etc. I do not engineer software. I do write scripting code for websites and tweak others' code.
• Servers: I have dinked around on an IIS but did not administrate it. I was able to change privileges and small stuff, but I did not configure it. I have not had experience with Apache, or any other servers.
• Last but not least -- I am a violinist, not a physicist. I have very good mechanical and abstract reasoning skills. I am creative, yet mechanically inclined. Take that for what its worth.

Why would I share this with you? Its easy. In this long list of experiences, one could make assumptions about what I did not include. I assure you, however, that this list is complete. I will swear under oath that every single thing on this page is the truth. Things that do not appear have not been omitted. I do not want to waste someone's time on the assumption that I am a jack-of-all-trades. I am not. I have my weaknesses and its only fair to both you and me that you make a reality-based assessment.

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