ANDREA MACMULLIN'S MASTER SKILLS LIST An unconventional listing for a dynamic, multi-talented individual My background is in violin performance, medical billing, corporate secretary, and web development/design/production. I have accumulated an enormous amount of skills and experience. In addition, I have become a master of my skills and a highly valuable worker in all of my previous positions. Everything on this page is derived from actual experiences, both brief and extensive. I'm stepping out of the box with this everything-list, and hope that as an interested employer, you'll recognize the potential value that I'll bring to your company and make me an offer. I am looking for IMMEDIATE HIRE, ANY POSITION, ANY WHERE -- let's talk. Please read the whole page -- I welcome you to get to know me! For creative samples: http://fiddlechicks.com/cave/index.html For on official resume or contact: vlnchick@hotmail.com -------------------------------------------------------------------------------- PROFILE: An energetic, self-motivated and hard working individual with experience in a wide variety of fields. Able to use own initiative and work as part of a team. Proven leadership skills, including supervising and motivating other staff to achieve company objectives. An effective communicator at all levels within an organization. Good problem solving and analytical skills. SKILLS: Systems: DOS, Windows, NT, IIS, Mac, Unix, Roxen, AS/400 VAX caretaker Programming/Coding: HTML, RXML, ASP, Access DB Familiar with DHTML, QBasic, PHP, Javascript, SMIL Software Usage: Content creation: TextPad/WordPad/NotePad, Homesite, Dreamweaver, FrontPage, Acrobat reader and distiller, PhotoShop, WinZip Familiar with: Illustrator, Corel, Fireworks, Paintshop Pro, Shockwave Flash CMS: Hablador Streaming media: RealOne Player, RealAudio, RealVideo, RealProducer, WindowsMedia Player, Certified RealSystem server admin. & content creation Genealogy: GEDCOM / PAF Software TCP/IP: WS_FTP, Cute FTP, FTP via DOS, FTP and Telnet via WinQVT/Net Connectivity: DSL, dial-up modem, network user. Browsers: Internet Explorer, Netscape, Opera, Security: ZoneAlarm firewall, Norton, McAfee VirusScan and SpamKiller Email: CC Mail, Exchange, Outlook, Outlook Express, Eudora, internet mail Microsoft Office Suite: Word, Excel, PowerPoint, Access (test avg. 85%) Quattro Pro, Lotus 1-2-3, Data-Ease, C-Base Medical: IDX, Phamis Peripherals: Flatbed scanner, slide scanner, negative scanner, printer, digital camera Installation: Hardware, software, peripherals Office: Type 75 WPM 10-key: 9,600 alpha-numeric; 11,220 numeric Spelling score of 100% Postal machinery, copier, fax, dictaphone, telecom., switchboard Accounts-payable, audit invoices, batching, disburse checks, mail sorting Maintain expense accounts Status reports, balance sheets, grants and contracts Medical: CPT coding ICD-9-CM coding Medical records Medical billing Insurance verification Medicaid Scheduling Transcription Newborn Nursery NICU Neonatology Pulmonary Pediatrics Outpatient Clinic Other: Cash registers Nightly deposits Customer service Receiving shipments Inventory Operations management Amplifiers, microphones, effects processor Music recording equipment Click-track Alterations: cloth, leather, fur Assemble manufactured furniture Power tools Roles: Webmaster Database Administrator Web Designer Web Tester Web Producer Writing online and print VAX caretaker Office supervision Documents and forms creation Travel expense auditor Writer / Editor Researcher Photographer Violinist, acoustic and electric Flutist Music librarian Assistant Manager Attributes: Highly detail-oriented, QA Problem finder/solver Highly organized Team Player Tight deadlines + prompt delivery Negotiator and instigator Both independent and team-worker Dependable Fast-learner Multitasker Trustworthy GENERAL QUALIFICATIONS / ABILITIES: * 7 years online design, development, and production experience * Over 7 years online and print content experience * 3 years production and web design at a major software company * Testing products to ensure they meet all relevant regulations. * Presenting reports and demonstrating Quality Assurance procedures to clients. * Experience creating books, documents, forms, and content for print and for web * Experience writing and editing content for hundreds of web pages and office documents * 15+ years performance in a team environment * 15+ years combined business experience, both corporate and technology * Able to prioritize and complete multiple tasks at once, with minimal or no supervision * 15+ years business experience, resulting in diverse skills * Experience training students and contractors with equipment and software usage * 6+ years food service and management experience * Managing all quality assurance procedures and systems in a modern food manufacturing environment. * Controlling a team; assigning them tasks and motivating them to achieve deadlines. SPECIFIC QUALIFICATIONS: WEB DEVELOPMENT: * Created online interactivity using online input and databases. * Created a secure login, using database to authenticate user information. * Created email input forms and HTML emails * Edited existing code as needed, when needed. WEB CONTENT PRODUCTION: * Hand-coded HTML and web scripting code. * Streamlined coding to make production more efficient * 5-month, 2000-page corporate website redesign * Coordinated with the internal clients * Worked as part of a web team. * Used a content management system to update web pages * Participated in the production, testing, and launching of a website. WEB DESIGN: * Customized graphics to client specifications, using Photoshop * Created vector graphics for slide presentations using Freehand * Conceptualized branding for FiddleChicks.com COMPUTER MISC.: * Caretaker of campus VAX VMS, making nightly backups tapes * Installed hardware, software and peripherals * Provided training to students and coworkers FREELANCE WORK: * Founder, webmaster, graphics designer, content creator and 1-man show operating FiddleChicks.com * Webmaster for Sarah Underwood, actor/musician. Website role is for official online representation. * Webmaster for Bill Stevens, Athabascan fiddler. Website role is for official online representation. * Created website for Financial Aid office for University of Oklahoma Health Sciences Center. * Converted brochure into online portal for a non-profit organization's event. PROJECT MANAGEMENT: * Multiple project involvement during one campus and two corporate website redesigns * Triaged projects during product launches * Project planning, development, follow-up, testing, and completion * Collaborated with clients, development team and administrators on information design WRITING / EDITING: * Wrote 2 100-page family history books, printed, bound, and digitally archived * Web content creation and editing * Online journaling * Have written book reviews for Amazon.com RESEARCH: * Commissioned to research 2 sides of a family, resulting in 14 extensive ancestral lines * Using microfilms, historical archives, ancestry databases, internet, oral histories, and family records * Bug Testing websites and products MANAGE / SUPERVISE / TRAIN: * Trained contractors on company web standards and style guide * Troubleshoot and provide assistance/training for beginning web designers on campus * Developed SOPs (Standard Operating Procedures) for several of the positions held * Managed office for Pulmonary Medicine Practice * Supervised medical billing for a Neonatology practice of 7 doctors * Assistant restaurant manager SECRETARIAL: * Over 5 years experience in office, medical, and corporate settings * Developed and managed a starting medical office from the ground up * Purchasing, billing, auditing, reimbursement, scheduling, transcribing, travel, contracts, presentations, training, typing, 10-key, data-entry. * Extremely proficient on computers, including all MS Office programs and web development. MEDICAL CODING / BILLING: * Supervised medical billing for Neonatology practice of 7 doctors. * Billing: CPT/ICD9 codes, electronic billing utilizing IDX, Phamis, Medicaid system. * Entered all Department billing sections' claims into IDX system for batch processing * Responsible for inpatient and outpatient billing as well as expense accounts. * Word processing, transcription, scheduling and light computer support NATIVE INTEREST: * Environmental advocate for the protection of the Porcupine Caribou Herd calving grounds located in the arctic wildlife preserve. * Worked with the Caribou Commons Project to promote the Walk to Washington DC in Seattle. Invited to the reception dinner at the home of the Canadian Consulate General in Seattle, WA. Walked with the Vuntut Gwitchin chief and other Gwich'in representatives during the kickoff walk. * By invitation of the Chief, guest musician and program advisor for the development of the first-ever school music program in the Vuntut Gwitchin native community of Old Crow, Canada. * Created travel and special interest site for Old Crow, YT, Canada. The site has lengthy information on cultural issues and provides useful information on travel to this remote arctic village. * Webmaster and online promoter for Alaskan Gwich'in Athabascan fiddler, Bill Stevens. * Created the first-ever website dedicated to Athabascan fiddling and Gwich'in fiddlers. * Won both the 2002 and 2003 top fundraising corporate award for Spirit Walk, a walk-a-thon held by the Seattle Indian Health board to support substance-free Native American youth activities in the Seattle area. MUSIC: * Bachelor Degree in Music, Violin Performance, Oklahoma City University, 1988, OKC, OK * Violin since age 5, flute since age 12. * Violinist for 10 years in the Oklahoma City Philharmonic Orchestra, OKC, OK * Violinist for 8 years for the Lawton Philaharmonic orchestra, Lawton, OK * Electric Violinist, The Regular Joes, blues band, Oklahoma City, OKC, OK * Violinist, Flutist, the Fort Smith Philaharmonic, Ft. Smith, AR * Co-concertmaster and co-principal flute, The Tulsa Youth Symphony, Tulsa, OK * Music Librarian assistant, The Tulsa Youth Symphony and The Tulsa Philharmonic orchestras * Performances include: Orchestral, band, ensemble, combo, solo, studio, pit and freelance * Contracting players for assignments. Own gig books. * Recording and stage equipment, click-track * Founder, FiddleChicks.com EXPERIENCE: Genealogy Researcher 8/2002 - 12/2003 Self-employment Seattle, WA and Tulsa, OK Duties included: * Commissioned to research 2 sides of a family, resulting in 14 extensive ancestral lines * Wrote 2 100-page family history books, printed and bound. Also digitally stored. * Learned how to create GEDCOMS, a standard ancestry file type, using PAF software * Created secure online download site, using ASP and ACCESS database to authenticate login information. * Researched using microfilms, historical archives, ancestry databases, Internet, oral histories, and family records. Web Consultant and Production 8/2002 - 10/2003 Self-employment Seattle, WA and Tulsa, OK Duties included: * Created a player database and search form using ASP and ACCESS for FiddleChicks.com * Freelance web production on Old Crow, Canada travel website, and general updating and data entry. * Consultation on good web practices, information design and layout, user interface, and various other technologies. Web Developer 10/2000 - 8/2002 RealNetworks Seattle, WA Duties included: * Web production, development, and information design on RealNetworks.com. * Assisted Webmaster on site architecture, and back-up for the technical and design team members. * Worked closely with project manager and internal clients, often managing projects independently. * Multiple projects, simultaneously, under tight deadlines with expedient delivery. * Integral work in the 2001 site redesign and numerous online marketing launches of new products and initiatives. * RealNetworks.com was completely redesigned to reflect its leadership position in the digital media industry. The project spanned 5 months, covering more than 2,000 pages and hundreds of images. * Website nominated #1, software category from The 2000 NetMarketing 200: Best B-To-B Web Sites Web Designer 9/1999 - 10/2000 RealNetworks via ArtSource contract Seattle, WA Duties included: * Web production, development, and design on RealNetworks.com * Assist and back-up Webmaster * Played integral role in site redesign in 1999. Web Designer 8/1999 - 9/1999 The Cobalt Group via ArtSource contract Seattle, WA Duties included: * External client-requested content changes for the Dealernet.com websites in a UNIX environment. * Graphics development for Dealer websites, using Photoshop Web Developer Assistant to webmaster, Multimedia specialist 7/1998 - 7/1999 University of Oklahoma HSC, Information Design Group Oklahoma City, OK Duties included: * Production for campus website redesign project for 1999. * Create, maintain, and edit websites for the Health Sciences Center. * Collaborate with clients, development team and administrators on information design. * Troubleshoot and provide assistance/training for beginning web designers on campus. Electric Violinist 2/1998 - 1/1999 The Regular Joes, southern rock / blues band, Oklahoma City, OK * Opened for the legendary Leon Russell * Performed at the Festival of the Arts, and hot air balloon festivals Oklahoma City * Performed regularly for summer outdoor music series for Midwest City Parks * Performed at fundraisers, such as Camp Live-A-Dream for cancer patients Violinist 9/1989 - 6/1999 The Oklahoma City Philharmonic Orchestra Oklahoma City, OK Duties included: * Classics, Pops and special events per season. * Performed at the national memorial service for the Oklahoma City bombing victims. This service was attended by the President of the United States. * Recorded "A Time of Healing," Warner Brothers Records, Inc., 1995 * "Sagebrush Symphony" Austin City Limits Michael Martin Murphey, P.B.S., 1995 * "Just in Time for Christmas" Kathy Lee Gifford and various artists, C.B.S., 1996 Administrative Secretary 10/1997 - 7/1998 University of Oklahoma HSC, Pulmonary/Cystic Fibrosis Center Oklahoma City, OK Duties included: * Managed office for Pulmonary Medicine Practice. * Developed a new and thriving medical office from the ground up. * Accounts, purchasing, billing, scheduling, transcription, travel, and all other office needs. Billing Specialist College of Medicine, Dept. of Pediatrics, Billing Office 3/97 - 10/97 Duties included: * Entered all Department billing sections' claims into IDX system for batch processing Medical Coding and Billing 8/1990 - 1/1997 University of Oklahoma HSC, Neonatal / Perinatal Medicine Oklahoma City, OK Duties included: * Supervise medical billing for Neonatology practice of 7 doctors. * Responsible for inpatient and outpatient billing as well as expense accounts. * Light computer support, transcription, scheduling and word processing. Administrative Assistant 5/1990 - 8/1990 Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK Duties included: * Input and production of company-wide weekly status reports using C-Base * Assignment and input of vendor information * A/P processing, input and batching. Sr. Expense Auditor 8/1989 - 5/1990 Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK Duties included: * Responsible for auditing corporate expense accounts * Supervise expense report audits submitted by other auditors. * Invoice preparation and auditing, and disbursement of checks. Mailroom Clerk 2/1989 - 8/1989 Bargain Time, Inc. Corporate Headquarters Oklahoma City, OK Duties included: * Operation of switchboard, fax, copier * Prepare outgoing coporate mail using postal machinery. Disburse incoming mail. * Pull, print, and disburse company email on "the company email machine." Alterationist 8/1988 - 1/1989 Mr. Q. Alterations Oklahoma City, OK Duties included: * Taking customer orders for clothing alterations * Preparing clothes, leathers and furs for the public and for businesses. * Pick-up and drop-off of business orders at retail stores. Assistant Manager 8/1987 - 8/1988 Little Caesar's Pizza Oklahoma City, OK Duties included: * Supervising crew performance and product delivery * Cash deposits, nightly cash and inventory records, customer relations. * Exceptional knowledge of store operations. Cook/crewmember 5/1986 - 8/1987 Little Caesar's Pizza Oklahoma City, OK Duties included: * Run cash registers, food preparation, and operation of oven and dough mixer. * Knowledge of store operations and ability to operate all stations. TRAINING COURSES: * PHP * QBasic / Programming PROFESSIONAL QUALIFICATIONS / EDUCATION: * Certification, RealSystem Server Administration * Certification, RealSystem Content Creation * Founding member, Oklahoma City chapter of Webgrrls International, 1999 * HTML Writers Guild, 1996-1997 * Co-Chair, Volunteer Committee, Oklahoma Health Center State/Federal United Way Campaign Kickoff, 1992-1993 * American Federation of Musicians, Local 375-703, 1989-1999 * Bachelor of Music, Violin Performance (BM) - Oklahoma City University, 1988 * Delta Zeta sorority, Oklahoma City University, 1982-1984 * National Flute Association, 1981-1982 * Hyechka Music Club, Tulsa, OK, 1980-1982 ACHIEVEMENTS: * Founder, Webmaster, Content Developer, and Graphic Designer of FiddleChicks.com, an online electric violin community. Since its inception, over 125 women have registered. Clients include Natalie MacMaster, Sharon Corr, and the violinists for Riverdance, Cheryl Crow, Rod Stewart. Associates include Zeta Music, LR Baggs electronics, and Cirque de Soleil. * As a Web Developer at RealNetworks, I developed a Standard Operating Procedure for the web team's role in earnings call events which cut the online preparation time by 70% and double the accuracy by way of checks and balances. * As a Web Developer at RealNetworks, I developed processes to automate coding on the corporate web site. This was applied during the 2001 redesign, which was shipped with less than 3% reported errors, which were 95% functional errors. * While on the RealNetworks.com web team, the RealNetworks.com website was #1, software category - 2000 NetMarketing 200: Best B-To-B Web Sites. * As a Web Designer for OUHSC, I did production of 90% of the pages of the campus website, as well as successfully creating and managing 10 other departmental subsites. In one year we quadrupled our workload, while maintaining 100% of deliverables on schedule. * Graphic Design work as a Web Designer for Dealernet.com, with a turnaround rate of 100% on deliverables with 0 repairs. * Genealogy commission of two families that resulted 14 ancestral lines. The outcome was 2 detailed 100-page books, printed and bound. This created the need for an online secure download site, which I created with an Access database. * As the billing manager for a medical practice, I was responsible for over 2 million dollars of claims per year. Prior to that, I was the Senior Expense Auditor at at the corporate headquarters of Bargain Time, Inc. * Worked with the Caribou Commons Project to promote the Walk to Washington DC in Seattle. * By invitation of the Chief, guest musician and program advisor for the development of the first-ever school music program in the Vuntut Gwitchin native community of Old Crow, Canada. * Performed with the Oklahoma City Philharmonic at the national memorial service for the Oklahoma City bombing victims. This service was attended by the President of the United States. AWARDS/HONORABLE MENTIONS: * RealNetworks.com website #1 in software category - The 2000 NetMarketing 200: Best B-To-B Web Sites * Standard of Excellence WebAward in the 2000 WebAward Web Site Competition for Real.com Guide. * Listed on the official Oklahoma Music Hall of Fame website, among Musicians Associated with Oklahoma. * Won both the 2002 and 2003 top fundraising corporate award for Spirit Walk, a walk-a-thon held by the Seattle Indian Health board to support substance-free Native American youth activities in the Seattle area. SALARY: My salary requirement is the current local market rate for the position offered. REFERENCES: Available upon request -------------------------------------------------------------------------------- TO BE FAIR, THESE ARE MY ANTI-SKILLS: * I have never set up a computer network. I understand the concepts and have read about it, but I have never set one up or watched one being set up. I have added a network printer to a computer, however. * "Familiar," up at the top, means I've tinkered with it or taken a tutorial. It does not mean I have experience or any level of success at the application. I have only barely touched Flash, PHP, and DHTML. However, I have used applications or similar programs and given my learning curve, I am confident that given the directive, I would rise to the occasion and learn what needed to be learned, as I always have. * XML: At RealNetworks, the Roxen web servers had a proprietary xml called RXML. Since leaving Real, I've gone over online XML tutorials and it seems that the practice of cleaning up the code by declaring your own custom tags and then calling on them to insert data is the same basic concept. I know the rules are slightly different but I understand the fundamentals of how it works. I've read up on it and think I could pick it up pretty fast in applied use. * Hardware: I can install cards and follow directions. I have never built a computer from ground zero. * Programming: I am not a hard core programmer. I do not know PERL, C++, SQL, JAVA, VB, etc. I do not engineer software. I do write scripting code for websites and tweak others' code. * DB: I have managed a small Access DB but do not know SQL or mySQL. * Servers: I have dinked around on an IIS but did not administrate it. I was able to change privileges and small stuff, but I did not configure it. I have not had experience with Apache, or any other servers. * Last but not least -- I am a violinist, not a physicist. I have very good mechanical and abstract reasoning skills. I am creative, yet mechanically inclined. Take that for what its worth. Why would I share this with you? Its easy. In this long list of experiences, one could make assumptions about what I did not include. I assure you, however, that this list is complete. Things that do not appear have not been omitted. I do not want to waste someone's time on the assumption that I am a jack-of-all-trades. I am not. I have my weaknesses and its only fair to both you and me that you make a reality-based assessment.